Deliveries, collections and returns
Deliveries in Belgium
Your delivery will be made in Belgium by courier or carrier depending on the weight and volume. You will receive a message from our team when your order is ready to go with the carrier information.
- Delivery cost of € 9,00 including VAT
- Free for purchases above € 500,00 including
The site does the math for you. If you only order items from the “Accessories” range, the delivery costs are a flat rate of € 9,00 including VAT.
Delivery outside Belgium
We deliver all over the world. In some countries, we have partners where you can turn to and buy our products locally. Find an RD Coatings distributor.
To obtain a quotation for your delivery, send us your product selection as a quote request. We will get back to you as soon as possible.
The normal delivery time in Belgium is between 2 and 5 working days.
Outside Belgium, the deadline will be communicated to you with your offer.
In the event of a longer period, our sales department will contact you to notify you.
Customer pick-up at the factory or Erpent-shop
If you wish, you can also collect the goods yourself from our factory warehouse or at the Erpent-Shop depending on the products and quantities ordered.
Check the customer pick-up box when ordering. You will be notified by email when it is ready.
Right of withdrawal (only for individuals): you have the option of returning your products within the legal period of 14 days after delivery. Your order will then be fully refunded. Shipping costs are your responsibility. Note that products tinted on demand (paints or tinted products), incomplete, damaged or used are neither returned nor exchanged, in accordance with the rules in force.
See RD-Coatings general sales conditions.